02 · Manage
ITAM · HAM · SAM
Build visibility and accountability across corporate hardware and software: what you own, where it is, who uses it and when it needs action.
Overview
You cannot optimise, secure or recover what you cannot see. IT asset management (ITAM) creates one trusted record of every device and licence across its life.
We design and implement practical hardware (HAM) and software asset management (SAM) processes, align them with your CMDB and give leadership clear reporting on cost, utilisation and risk.
What's included
- Inventory, tagging & ownership
- Hardware & software asset management
- CMDB alignment & compliance
- Utilisation, reporting & governance
Challenges we solve
- Spreadsheets and tools that disagree with each other
- Lost, idle or untracked devices
- Software licence exposure and audit risk
- No clear ownership when staff join, move or leave
Our approach
- 1
Baseline
Reconcile discovery data, purchase records and physical audits into a single asset register.
- 2
Process design
Define joiner–mover–leaver, tagging, stock and disposal workflows with clear owners.
- 3
Tool & CMDB alignment
Configure ITAM/SAM tools and integrate with service management and finance systems.
- 4
Govern & report
Set KPIs for utilisation, licence position and compliance, reviewed on a regular cadence.
Deliverables
- Reconciled asset register
- ITAM policy and process handbook
- Effective licence position (ELP)
- Executive dashboard and KPI pack
Business outcomes
- Full visibility of hardware and software
- Reduced licence and security risk
- Fewer unnecessary purchases
Discuss manage for your organisation
Get a tailored briefing or talk to an expert.